
57% Deployed, 11% Hit Their Top AI Goals: What Kyndryl's 2026 Report Measures
Best forProgram leads and CX owners who need primary-source stats to interpret deployment vs outcomes and reframe AI ROI around people readiness, not license counts
Kyndryl's 2026 People Readiness Report finds AI deployed in 57% of enterprises but only 11% hitting their top two goals. The gap is people and program design, not model access.
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